PRIVACY POLICY
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Introduction
By using Our Company’s App Features and/or by registering yourself on the App, You accept that the provisions of this Privacy Policy will apply to You. You will be bound by the Privacy Policy set forth herein and the Terms of Use available here Term & Conditions. These Terms of Use and the Privacy Policy constitute a valid and legally binding arrangement between You and Us/ Unicharm India Private Limited. Clause 2, i.e., the Definition clause of the Terms of Use must be read as part and parcel of this Privacy Policy.
By giving Us access to and/or storing and/or sharing Your information/Data and Personal Information on the App/Facilities, You agree that it will be collected, processed, shared with Third Parties/Affiliates, downloaded and/or used in compliance with this Privacy Policy by the Company. This includes, but is not limited to, sharing of Your Personal Information with Third Parties as specified in this Policy. You understand and consent to the possibility that We may gather information about You in order to provide Features. It would be deemed as your automatic consent to Us to continue to collect, use, and share the information provided by You on Our App in case the Privacy Policy is ever altered or changed. We suggest You stop using or accessing Our App if You do not agree to Our updated Privacy Policy. The contents of this Privacy Policy explain how We collect, store, use, transfer, and share the information provided by You on Our App.
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Personal Data collected
We may collect certain information about You to help Us serve You better. The information collected by Us through the App is of the following nature: General Information that You may choose to enter such as Name, Date of Birth Contact Number/E-mail address, and other general data. Any information that You choose to enter into the App, including but not limited to the details of Your Cycles and any other details about Your health such as Your height, weight, moods, temperature, temperament, and/or any physical intimacy or pregnancy-related information.
Upon receipt of personal information through the App, You no longer remain anonymous to Us. To improve Your experience and offer our finest Features, We may use Your data for internal research in a computer program to better understand the demographics, interests, and behaviors of the End User. This information provided by You is then compiled and analyzed through the App. We indicate fields that are mandatory to be filled and fields that are optional to whether or not to give Us such information is up to the End Users options. We, however, always advise the End User to fill in all the information to let the system analyze the accurate data and give You the best output of the Features.
Additional Information
When You use Our Features, We may collect additional information about You in the following general categories:
Data about Your Use of Feature: We may collect data such as frequency of use of the App, areas and specific Features of the App that You use.
Device Information: We may collect information about Your mobile device, including the hardware model, operating system and version, software, preferred language, unique device identifier, serial number, device motion information, and mobile network information.
Data from Third Parties: We may collect personal information about You from Third Parties to enhance or customize Your experience and/or for statistical purposes.
How the Personal Information is used;
The information collected by Us through the App with Your due consent may be used inter alia for the following purposes:
To provide Our best Features to You;
Record keeping;
To improve Our App and Features;
To manage App performance
Track Your interests;
Legal obligation;
Provide product/Feature offering of the Company and/or Third Parties.
We may periodically send promotional e-mails or messages on the App about offers or other information that We think You may find interesting based on Our record;
We may send You alerts and reminders based on Your inputs on the App as and when You choose to avail the said facility;
We may use the information provided to customize the App according to Your interests.
We may use personal information to resolve disputes that may arise with the use of Our Features, help promote safe features, understand consumer interest Features, customize and enhance Your experience, and detect and protect against any errors, frauds, and other potential criminal activity.
Third-Party Links
When creating an account/registering on Our App, in addition to signing up using a contact number, it is optional to sign up via Facebook or Google. In case the End User signs up with Facebook or Google, the End User authorizes Us to collect the basic profile information such as name, email address, language preference, and profile picture. End Users can manage the information/ data shared through privacy settings in their respective accounts.
Sharing of Personal Data
We may share your information with Our Third-Party Vendor, i.e., [Grapes Worldwide PVT] for management and smooth functioning of the App. The said Third-Party Vendor shall have access to the personal information provided by You and the said information shall be processed for the purpose of creating and sending updates to the end-users.
We may disclose Your personal information if required to do so by law or in good faith for the purpose that such disclosure is reasonably necessary to respond to summons, court orders, or other legal authorities, within or outside Our country of the land You belong to. We may disclose personal information to law enforcement offices, third-party rights owners, or others in good faith for the purpose that such disclosure is reasonably necessary to enforce Our “Terms of Use” or “Privacy Policy”; respond to claims that an advertisement, posting or other content violates the rights of a Third Party; or protect the rights, property or personal safety of Our End Users or the general public.
We and Our Affiliates shall share\ some or all of the collected information with another business entity, should We ever (or Our assets) plan to merge or demerge, or be acquired by that business entity, or re-organize, amalgamate, or restructure of business. Should such a transaction occur, other business entities (or the new combined entity) will be required to follow this Privacy Policy with respect to all the information collected.
We do not disclose Personal Information about identifiable individuals to advertisers, but We may provide anonymized information about Our End Users to help advertisers reach the target audience.
We may share Your information with Our sponsors, promoters, and/or business partners. Your Information could be shared so that You may receive newsletters, offers, information about new Features, and other information, if applicable. The information collected from You and other End users may be analyzed in different manners. The End User understands and agrees to the associated risk and agrees to this Privacy Policy along with the “Terms of Use”, such risk may not have any control by the Company, up to any extent whatsoever.
Data Security
All information saved and stored on Our servers is secured with passwords to ensure no unauthorized person has access to the same. Once Your information is in Our possession, We adhere to strict security guidelines as per the Information and Technology Act, 2000, Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. We have implemented technical measures to protect Your data from loss, theft, misuse, and unauthorized access which includes encryption of Your data, protection of data integrity, legal measures, conducting assessments for data security, etc. We advise You to protect Your passwords by making sure to create a unique long password.
You may enable facial recognition in case of IOS usage and a fingerprint scanner in case of Android Usage to secure Your account. However, We do not guarantee the absolute protection of the Features or data.
You are solely responsible for complying with all the international laws, including any restrictions related to data transmission, in case the App is used by You outside of India.
In case of any security breach, We shall notify You via email or through the App, and reasonable steps to resolve the breach shall be undertaken as specified by the applicable laws of the land.
Storage
Your personal data that We collect is shared with a Third-Party Vendor and processed as per the laws of the land. These transfers occur to keep track of the data, process the data and are captured as and when End Users upload the same on the App. This transferred data is subject to retention but can be erased on request.
Policy to Opt-out
We provide all End Users with the opportunity to opt out of receiving non-essential (promotional, marketing-related) communications from Us on behalf of Our partners and promoters, after providing Us with personal information.
If You choose to log out or uninstall from the App and wish to delete or uninstall any or all of Your information, You may send an e-mail to [.]. Please note, We may still retain some information and records of transactions as required by the law of land, contract, or policy applicable to Us.
Grievance Mechanism
In case of any grievance arising from the use of the App, please contact the Grievance Officer, the details of the Grievance Officer are set forth below:
Grievance Officer: UC India Customer Care
Contact Information:
Email: customercare@unicharm.com
Phone: +91 9971988339
Postal Address: Unicharm India Private Limited Unit No. 501 to 508 & 510 to 518,5th Floor, Centrum Plaza Building, Golf Course Road, Sector-53, Gurgaon-122002.
Upon receiving Your grievance, the Company will acknowledge receipt and review Your complaint. By contacting the Grievance Officer, You agree to provide all necessary information to facilitate the resolution of Your complaint.